Frequently asked questions

Everything you need to know

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Getting started

Most professionals are accepting bookings within 30 minutes. Add your services, set your hours, connect payments and share your link — customisation takes another hour or two if you want it. Guided onboarding is included.
No. If you can use email and browse the web, you can use the platform. Everything is point-and-click — no coding required.
Absolutely. Start on the Free tier to test the platform, or request a demo on paid plans.

Pricing & billing

All major credit and debit cards via Stripe. Enterprise customers can pay by invoice.
Yes — upgrade or downgrade anytime. Upgrades take effect immediately; downgrades apply at the next billing cycle.
No setup fees on any plan — just the monthly subscription, unless you'd like us to set up and configure your account for you.
No. All plans are month-to-month. Cancel anytime with no penalty.
Annual payment gets ~15% off, and non-profits and charities get 20% off. Contact sales if you run multiple locations.

Features & functionality

Yes. The booking page is fully mobile-responsive, and the admin dashboard works great on tablets and phones.
Yes. Give every service its own duration, price and deposit rule — the booking page and invoices update automatically.
Yes. Set up daily, weekly or monthly recurring appointments for your regular clients.
Yes — block dates for holidays, breaks or personal time off so you're never overbooked.
Yes. Alongside one-on-one appointments you can create group sessions, classes and ticketed events with a set capacity. Clients book one or more spots until the session sells out, bookings close automatically when it's full, and every attendee gets an automatic confirmation and reminder. Events can be one-off dates or weekly recurring schedules.
Every booking gets its own unique QR code. On the day you check attendees in by scanning the code or marking them off manually, and you see live attendee counts and check-in rates for each event as people arrive.

Integrations & security

Yes. Two-way Xero sync is built in, and invoices, VAT and payments flow through automatically.
Yes. Two-way Google Calendar sync keeps availability accurate and prevents double-bookings.
Yes. Connect Zoom or Google Meet and a meeting link is created and emailed automatically with every online booking — ideal for consultations and coaching.
Yes. Data is encrypted, you own your client data, and you can export it anytime. The platform is built to be GDPR compliant.
Stripe is supported for deposits, full payments, links and refunds — with automatic invoicing and Xero sync on top.

Still have questions?

Start free and see for yourself, or talk to our team about your business.